Subscriptions and refunds
Subscriptions, cancellations, and refunds are managed by the App Store or Google Play where you made the purchase.
Terms of UseStampify
Support
Get help with Stampify, subscriptions, and your collection.
We’re here to help
Email us and we aim to reply within 2 business days. Billing and technical issues can take longer to investigate.
Email supportInclude these details
- Your device and operating system version
- Your Stampify app version
- A short description of what happened
- Any error message you saw
Troubleshooting
Restart the app, check for an update, and tell us the steps that lead to the issue.
Privacy and data
Read our Privacy Policy for details about your data and contact us for privacy requests.
Privacy PolicyGetting started
Create a photo stamp, save it to your wall, and group favorites into collections.
Help us diagnose an issue
- List the steps that reproduce the problem
- Attach screenshots or a screen recording when useful
- Include your device, OS, and app version
- Tell us whether it happens on Wi-Fi, cellular data, or both
Support FAQ
Is Stampify free?
Stampify is free to start and may include an optional subscription for extra themes and features.
How do refunds and subscriptions work?
Apple App Store and Google Play manage purchases, subscriptions, cancellations, and refunds through your store account.
What should I try if the app has a problem?
Restart Stampify, install the latest app update, and email us the steps that reproduce the issue if it continues.
How do I contact you about privacy or my data?
Read the Privacy Policy, then email support@otterspark.xyz with your request and the account or device details needed to find it.
What makes a useful support email?
Include your device, operating system, Stampify version, a short description, reproduction steps, and screenshots or error messages when available.